Remote support services
Most issues can be resolved from the comfort of your own home or office, without the need for either you or I to travel. This is thanks to remote support tools, such as ConnectWise Control.
If you need technical help or assistance, I make an effort to resolve your issue via remote support, saving you time & money.
ConnectWise Control supports Windows & MacOS, so ChromeOS users please use Chrome Remote Support.
All it takes is 5 minutes for me to get connected & we’re good to go.
Hourly Support Charge
Support is purchased in hour-block packages, at a rate of £50/hour. Where applicable, I will provide you with an estimate up-front, so there are no nasty surprises.
Scheduled Slots Available
Got an especially large support issue, or looking to address multiple issues at once? You may benefit from booking scheduled support days.
Website & hosting support
With Willis Wireless, you can rest easy knowing that your website is in good hands.
I provide high-quality maintenance packages that enable me to keep your website up-to-date, secure, and current.
This includes updating WordPress & your plug-ins to the latest available versions, checking for any security threats, and general housekeeping on your site.
Daily backups can be scheduled in allowing for either a full restore, or selective file retrieval from a previous backup.
I also have access to a range of services that can tell me how your website is performing and send me alerts if anything seems awry, enabling me to address issues before they become problems.