Support &
web help
Covering tech support
website & hosting help.
Remote support
Most issues can be resolved from the comfort of your own home or office, without the need for either you or I to travel. This is thanks to remote support tools, such as ConnectWise.
If you need technical help or assistance, I make an effort to resolve your issue via remote support, saving you time & money.
ConnectWise control supports Windows & MacOS, so ChromeOS users please use Chrome Remote Support.
All it takes is 5 minutes for me to get connected & we’re good to go.
Website & hosting support
With Willis Wireless, you can rest easy knowing that your website is in good hands.
I provide high-quality maintenance packages that enable me to keep your website up-to-date, secure, and current.
This includes updating WordPress & your plug-ins to the latest available versions, checking for any security threats, and general housekeeping on your site.
Daily backups can be scheduled in allowing for either a full restore, or selective file retrieval from a previous backup.
I also have access to a range of services that can tell me how your website is performing and send me alerts if anything seems awry, enabling me to address issues before they become problems.