Support &
web help

Covering tech support
website & hosting help.

Remote support

Most issues can be resolved from the comfort of your own home or office, without the need for either you or I to travel. This is thanks to remote support tools, such as ConnectWise.

If you need technical help or assistance, I make an effort to resolve your issue via remote support, saving you time & money.

ConnectWise control supports Windows & MacOS, so ChromeOS users please use Chrome Remote Support.

All it takes is 5 minutes for me to get connected & we’re good to go.

Website & hosting support

With Willis Wireless, you can rest easy knowing that your website is in good hands.

I provide high-quality maintenance packages that enable me to keep your website up-to-date, secure, and current.

This includes updating WordPress & your plug-ins to the latest available versions, checking for any security threats, and general housekeeping on your site.

Daily backups can be scheduled in allowing for either a full restore, or selective file retrieval from a previous backup.

I also have access to a range of services that can tell me how your website is performing and send me alerts if anything seems awry, enabling me to address issues before they become problems.